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The Vital Connection: Balancing Technology and Human Touch in Healthcare

Emphasizing the Importance of Human Connection

In a recent interaction with PTI editors, Dr. R V Asokan, the chief of the Indian Medical Association (IMA), emphasized that while technologies like artificial intelligence (AI), telemedicine and robotic surgery are advancing the medical field they cannot replace the vital connection between patients and doctors. Asokan acknowledged the significant role of technology in enhancing healthcare but stressed that the human touch of a doctor will always remain essential.

Urgent Need for Legal Protection

Addressing the issue of violence against doctors and the need for a centralized law for their protection, Asokan noted that such attacks are unfortunately becoming ingrained in the culture due to high expectations and unmet needs. He highlighted the need for legal protection for doctors similar to that provided to airline staff, urging the government to take action.

Balancing Accountability and Fair Treatment

Regarding the legal framework surrounding medical negligence, Asokan clarified that doctors should not be over-penalized for unintentional errors during treatment. He emphasized that while doctors may be answerable under civil law or torts, criminal culpability requires intent, which is often absent in cases of medical treatment gone wrong.

Adherence to Ethical Standards

Regarding ethical conduct in the medical field, Asokan stressed the need of complying to the Medical Council of India’s Professional Conduct, Etiquette, and Ethics Regulations. He underlined the need for all companies involved in patient care to adhere to medical ethics to ensure patients’ safety and confidence.


In response to the National Medical Commission’s (NMC) regulations governing working hours for medical postgraduate students, Asokan emphasized the rigorous work hours that young physicians endure and urged for a decrease in their workload to match worldwide standards.

Source: Inputs from various media Sources

the aartery chronicles

Priya Bairagi

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